How Do Internet Service Providers (ISPs) Manage Devices?

Internet Services Providers or ISPs offer a range of services to both residential and business customers. They essentially provide you with access to the internet, but they also provide access to a range of additional related services. These ISPs can provide access to the internet via satellite, cable, and mobile, among others.

One of the things that ISPs do for businesses and homes is to manage devices, which helps when it comes to streamlining processes and increasing efficiency. Providers can centrally manage devices using modern technology, and there are a number of different protocols in WiFi device management that ISPs may use.

Some of the Different Protocols in WiFi Device Management

There are a number of different protocols when it comes to WiFi device management for businesses and homes. Some of the key ones are detailed below: 

  •         TR-069
  •         TR-369
  •         TR-143

It Started with TR-069

In 2004, the Broadband Forum came up with the TR-069, which was the technical name for CPE WAN Management Protocol (CWMP). This provided them with the ability to remotely manage gateways, routers, and modems. While this was an important move forward for ISPs at the time, the world of technology has obviously come a long way since then, which meant that more advanced protocols were necessary. With homes and businesses using an ever-increasing range of connected devices, it became clear that a more advanced protocol was needed, and this was exactly what happened in 2018 with the TR-369.

The Shift to TR-369

The TR-369 is designed to aid the management of devices in homes and business premises in an age where the number of devices used at locations has rocketed. There are now many devices used in individual homes and offices, and this open standard is designed to help manage, monitor, control, and upgrade these devices. The TR-369 was created as an add-on to its predecessor and it offers a range of features and capabilities to cater to the advanced needs of users in today’s high-tech world.

The TR-369 has been given a design upgrade compared to the TR-069. This includes having agents and controllers instead of auto-configuration and multiple controllers instead of one ACS per client. It also supports MTPs rather than just HTTP. Other improvements include better security and a protocol buffer, among other things.  

To find out more information about TR-369 visit the Axiros knowledge base:

TR-143 for Performance and Diagnostics

Another tool that is used by ISPs when it comes to device management is the TR-143, which is a tool for performance and diagnostics. The purpose of the TR-143 is to enable operators to see whether there is an issue with the operator network or the customer’s network. TR-143 is titled “Enabling Network Throughput Performance Tests and Statistical Monitoring”. It uses the TR-369 endpoint to test the throughput of a given link.

So, these are some of the key protocols that Internet Service Providers now use to help with the management of devices.

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