Have you ever come across an Amazon statement that has the phrase “Amazon Courtesy Credit” and have you ever given a thought regarding what exactly it is? You have probably received emails about the Amazon Courtesy Credit sometime in the past but did not care to look it up.
What you need to know in this context is that almost every major eCommerce chain in the world offers a service known as “courtesy credits” and Amazon is no exception. As someone who is a very regular user of the services of Amazon, I think it is important that more people know about Amazon Courtesy Credit.
What is Amazon Courtesy Credit?
Amazon Courtesy Credit is a special offer provided by the company for eliminating any kind of damage or for that matter reward certain actions. Courtesy Credit is also received when a customer files a complaint with the authorities.
Now if you are conflating Amazon Courtesy Credit with some kind of a gift card or promo code, let me say it at the very outset, that it is not the same thing. Amazon Courtesy Credit is usually provided when Amazon makes a mistake or due to a delay in the provision of a service. More importantly, the Amazon Courtesy Credit is a completely internal matter of the company and is not something that you should abuse.
- The Amazon Courtesy Credit can be employed for the purchase of nearly any product there is that a human being requires. As a user, you must keep in mind that the Amazon Courtesy Credit is only applicable for those products that the company fulfills and sells.
- The product listing will refer to you the information about the fulfillment and sale of the products and this needs to say Amazon.
- While you are purchasing a certain commodity, Courtesy Credit is automatically applied when you are checking out.
- There is also an option to not use the Courtesy Credit for which you will have to manually deselect the option when you are about to make a payment.
Ways to get Amazon Courtesy Credit
Now that you are pretty aware of the anatomy of the Amazon Courtesy Credit, it is important that you also the ways in which you can acquire it. There are generally two ways by means of which you can get the Amazon Courtesy Credit – “slow shipping method” and “filing a dispute”.
1. Slow Shipping Method
The first and most preferred way of acquiring the Amazon Courtesy Credit is the slow shipping method. For this method, however, you must have an Amazon Prime subscription as that makes the process much more convenient.
If you have this subscription, it means you will be able to get a shipping option for free within one or two days. At the same time, when you are checking out, you may come across an option that allows you to choose a long shipping that can span over more than two days. This option is referred to as the “Free No-Rush Shipping”.
When you choose this option, chances are that an Amazon Courtesy Credit will be credited to your account. I have received the credit this way many times. One thing that you must remember though is that there is no 100 percent assurance that this is how things will turn out always.
Sometimes, all you may end up with after a purchase is a digital reward of not more than a dollar or two. You are of course free to use it for purchasing other products such as music, videos, podcasts, games or even eBooks for that matter.
In addition to that, these offers do not last forever and therefore have to be used up before their date of expiration or else it will be a total waste. This credit will not reflect in your Gift card balance but rather in the Amazon Pay Balance.
2. Filing a Dispute to get Amazon Courtesy Credit
The second most common way of acquiring an Amazon Courtesy Credit is by filing a dispute. Even though you have the right to file a complaint in case you are not happy or satisfied with the services of Amazon, you must not misuse this right.
A dispute should be filed only when you are completely sure that your order has gotten everything or at least a part of it wrong. Disputes also apply when the company has not delivered the commodity that you ordered, on time or in cases when several months have passed but you still have not received it.
In such cases, Amazon will provide you an Amazon Courtesy Credit since they will want to rectify the mistake on their part and try to rebuild the relationship they have with their customers.
As opposed to the ones mentioned above, the Amazon Courtesy Credit ranges from somewhere between 1 US dollar to 20 US dollars. All the necessary details about the Amazon Courtesy Credit that you shall receive will be notified to you with the help of an email.
Eligibility Requirements for Amazon Courtesy Credit
While the methods mentioned above may make it sound like it is easy to acquire an Amazon Courtesy Credit, it is not the case in reality. As I said in the beginning that whether you can get an Amazon Courtesy Credit or not is entirely up to the company.
As a result, they have listed some requirements, that you need to fulfil before the company thinks that you are eligible to receive an Amazon Courtesy Credit. This includes:
- The commodity that was supposed to be delivered to you came after the stipulated time was over.
- Once the commodity has been shipped, the information you have been provided with regarding the product is not proving to be helpful for tracking it. When such a situation arises, you are advised to complain immediately after the date of delivery expires.
- The commodity that you ordered came with damaged or no wrapping at all, when you had specifically mentioned that you want your commodity to reach you gift-wrapped.
- The commodity that you receive is broken or defective or both.
Amazon users use the Amazon Courtesy Credit when they do not experience the best customer service that the company is renowned for.
At the same time, when you apply for the credit, you should also know that the company will also do its own background check to see if your case is genuine or you are just taking advantage.
Like I said, not only Amazon but all the popular eCommerce websites have some sort of Courtesy credit system to mitigate the damages or customer troubles. You just need to get in touch with the customer support if you are not able to find the option to apply for courtesy credit in the account or section.
What is Amazon Courtesy Credit ?
Amazon Courtesy Credit is provided by Amazon to reward some actions by the users or to mitigate damages. Amazon Courtesy Credit is special offer provided by the company for eliminating any kind of damage or for that matter reward certain actions. This credit is also received when a customer files a complaint with the authorities.
How do i Get Amazon Courtesy Credit?
There are two ways of getting Amazon Courtesy Credit –
How much money can I get with Amazon Courtesy Credit?
The amount ranges from USD 1 to USD 20 for eligible customers.
How do I see my Amazon Courtesy Credits?
To check your Amazon Courtesy credit, login to your Amazon account and go to Account option at top right area. Check the “Amazon Pay Balance” or “Gift Card balance”.
Is Amazon Courtesy Credit refundable?
No, the courtesy credit is not refundable after the product has been shipped to you. You can use the credit for other purchases. Amazon Courtesy credits are not revoked if the item is cancelled.